Terms and Conditions myjudi

1. Definitions and Interpretation

In these terms and conditions, the following words and expressions carry the meanings as stated unless the context requires otherwise:

• "myjudi" — refers to the online gambling platform accessible via the website myjudi.one, including all products and services offered under that name.
• "User" or "You" — refers to an individual who registers an account and/or uses any myjudi service.
• "Account" — refers to the personal account registered by a user to access the myjudi platform.
• "Services" — covers all games, betting, promotions, and other features provided through the myjudi platform.
• "Account Balance" — refers to the total funds held in a user's account at any given time, including cash funds and eligible bonus funds.
• "Bonus Funds" — refers to promotional credits granted by myjudi to users, subject to the applicable wagering requirements.

2. Account Eligibility and Registration

2.1 Age Requirement

myjudi services are only available to individuals aged 21 and above. Registration by any individual below this age is not permitted and myjudi reserves the right to close any account found to be in breach of this age requirement and to forfeit any balance held.

2.2 One Account Per User

Each user is only permitted to hold one active myjudi account. Opening more than one account, whether under the same or a different name, is a breach of these terms. If a user wishes to reopen a previously closed account, they must contact our customer service team.

2.3 Accuracy of Information

All information provided during registration must be accurate, complete, and up to date. Users are responsible for updating their account information if any changes occur. myjudi reserves the right to request identity verification documents such as a national identity card (MyKad) or related documents at any time for verification purposes.

2.4 Jurisdictional Restrictions

Users are responsible for ensuring that their use of myjudi services complies with the local laws applicable to them. myjudi is not responsible for any legal implications arising from the use of the platform outside its area of operation.

3. Account Management

3.1 Password Security

Users are fully responsible for the security of their account and password. myjudi will not be held liable for any losses arising from unauthorised access to a user's account. If you suspect your account has been accessed without authorisation, please contact our customer service team immediately.

3.2 Personal Use of Account

A myjudi account is for the personal use of the account holder only. Users are not permitted to transfer, sell, or allow another party to use their account. Any activity that occurs under an account is the full responsibility of the account holder.

3.3 Identity Verification

myjudi reserves the right to request identity verification at any time, particularly before processing withdrawal requests. This process is carried out to ensure the security of user accounts and to comply with applicable international licensing requirements.

4. Deposits and Withdrawals

4.1 Payment Methods

myjudi supports the following deposit and withdrawal methods: Touch 'n Go eWallet, DuitNow, FPX online banking (including major Malaysian banks), and cryptocurrencies namely USDT, BTC and ETH.

4.2 Minimum Amounts

The minimum amount for each deposit transaction is RM50. Likewise, the minimum amount for each withdrawal request is RM50. Transactions below this limit will not be processed.

4.3 Withdrawal Processing Time

Withdrawal requests are usually processed within 30 minutes to 3 hours after the request is received and verified. Actual processing times may vary based on the payment method chosen and other technical factors.

4.4 Deposited Funds

All successful deposits will be credited directly to the user's account balance. myjudi is not responsible for delays caused by third parties such as banks or e-wallet providers. If a deposit is not credited within a reasonable time, users may contact our customer service team with proof of transaction.

4.5 Withdrawal of Bonus Funds

Funds derived from bonus funds may only be withdrawn once the applicable wagering requirements have been fully met. Attempting to withdraw bonus funds without satisfying the wagering requirements will result in those bonus funds being forfeited.

5. Bonuses and Promotions

5.1 Welcome Bonus

myjudi offers a welcome bonus of 100% on the first deposit, up to a maximum of RM300. For example, if you deposit RM100, you will receive a bonus of RM100, bringing your account balance to RM200. The wagering requirement for this bonus is 15 times the bonus amount received. Using the same example, the wagering requirement is RM100 × 15 = RM1,500.

5.2 General Wagering Requirements

All bonuses are subject to the applicable wagering requirements. Wagering requirements must be met within the time period set for each promotion. Bets that do not meet the minimum criteria or are placed in certain excluded games will not count towards the wagering requirement.

5.3 Other Promotions

Other promotions such as weekly cashback, VIP programmes, and seasonal promotions may be offered from time to time. Each promotion has specific terms and conditions that will be set at the time the promotion is launched. myjudi reserves the right to modify, suspend, or end any promotion at any time.

5.4 Bonus Abuse

Any attempt to abuse the bonus system, including opening multiple accounts or using arbitrage strategies to meet wagering requirements, may result in bonus cancellation and further action on the account in question.

6. Game Rules

6.1 Game Integrity

All games available on the myjudi platform are run using licensed software from reputable providers. Game results are final and cannot be disputed except in cases of technical errors identified by myjudi.

6.2 Technical Errors

Should any technical error or bug occur in any game, myjudi reserves the right to cancel the affected bets or rounds. Any winnings obtained through a technical error will not be considered valid and will not be paid out.

6.3 Sports Betting

For sports betting, all odds are subject to change without prior notice. myjudi reserves the right to cancel or adjust bets should any irregularity occur, including manipulation of sports results or inaccurate information at the time the bet was placed.

7. Prohibited User Conduct

The following activities are strictly prohibited on the myjudi platform and may result in account suspension or closure and forfeiture of balance:

• Use of bots, automation software, or any third-party tools to play or place bets.
• Hacking, intrusion, or attempting to access secure areas of the platform without authorisation.
• Identity fraud or use of false documents during registration or verification.
• Money laundering or use of funds from criminal activity.
• Collusion between players to cheat or manipulate games.
• Opening multiple accounts for the purpose of obtaining excessive bonuses.
• Any action that compromises the integrity or security of the myjudi platform.

8. Account Closure and Suspension

8.1 Voluntary Closure

Users may close their myjudi account at any time by contacting our customer service via live chat or email. Prior to closure, any eligible cash balance may be withdrawn in accordance with the applicable withdrawal terms.

8.2 Closure by myjudi

myjudi reserves the right to suspend or close any account for reasons including but not limited to: breach of these terms and conditions, bonus abuse, fraudulent activity, technical errors affecting the account, or requests from relevant authorities.

8.3 Self-Exclusion

myjudi supports responsible gambling. Users who wish to limit or stop their gambling activity may contact customer service to request self-exclusion or deposit limits. More information is available on our Responsible Gambling page.

9. Limitation of Liability

9.1 Liability Limit

myjudi is not responsible for any direct, indirect, consequential, or special damages arising from the use of or inability to use this platform. This includes loss of data, service disruption, or any financial loss that may be incurred.

9.2 Service Disruption

myjudi strives to keep the platform running without interruption, but cannot guarantee continuous service availability. Scheduled or unscheduled maintenance may cause temporary disruptions that cannot be avoided.

9.3 Third-Party Information

The myjudi platform may contain links or information provided by third parties. myjudi is not responsible for the accuracy, completeness, or reliability of information from such external sources.

10. Amendments to Terms and Conditions

myjudi reserves the right to update, modify, or replace these terms and conditions at any time without prior notice. The latest version of the terms and conditions will always be available on this website.

Where significant amendments are made, myjudi will endeavour to inform users via a notice on the website or other appropriate communication channels. Continued use of the myjudi platform following any amendment constitutes acceptance of the updated terms.

It is the user's responsibility to check this page periodically to ensure they are always aware of the current applicable terms.

11. Contact Us

If you have any questions, concerns, or complaints regarding these terms and conditions or myjudi's services in general, you may reach our support team through the following channels:

• Live Chat: Available 24/7 directly on the myjudi.one website in Bahasa Melayu and English.
• Email: [email protected]

Our customer service team is ready to assist you every day, 24 hours a day and 7 days a week.