Responsible Gambling with myjudi
At myjudi, entertainment starts with self-awareness. We provide control tools, clear information and full support so every player can enjoy the games within a safe and controlled environment.
myjudi services are restricted to individuals aged 21 and above only. Age verification is carried out during account registration.
Our Philosophy
Gambling as Entertainment, Not a Financial Fix
myjudi believes that responsible gambling starts with the right understanding. Slots, live casino and sports betting are forms of entertainment — just like watching a film or playing a video game. The value lies in the playing experience itself, not in the money that might be won.
When a person starts viewing gambling as a way to solve financial problems or as a steady source of income, that is a warning sign to take seriously. Profits in gambling are unpredictable and cannot be guaranteed — every slot spin or hand of baccarat is fully independent and random.
That is why myjudi provides a range of self-management tools to help players maintain control over their playing habits. Playing wisely means setting limits, playing within your own financial means, and stopping before it becomes a problem.
Never bet with money you cannot afford to lose — including bill money, credit card debt, or emergency savings. Gambling should only be done with surplus money set aside specifically for entertainment.
- Set a play budget before you start and stick to that limit
- Limit your playing time so it does not interfere with your daily responsibilities
- Do not try to chase losses with bigger bets
- Play in a stable emotional state — avoid playing when you are stressed
- Take regular breaks and vary your entertainment activities
- Do not hide your playing habits from trusted family members
- Seek help early before the problem becomes more serious
Self-Management Tools
Control Is in Your Hands
myjudi provides control tools directly within your account. Every player is entitled to use them at any time without additional conditions.
Deposit Limit
Set daily, weekly or monthly deposit limits through your account settings. These limits take effect immediately once set and can only be reduced right away — increasing a limit requires a waiting period.
Session Time Limit
Choose a maximum session duration each time you log in. When the time limit is reached, the system will provide a reminder and the option to continue or end the session safely.
Play Break
Use the play break feature to take a short rest — choose a duration from 24 hours to 6 weeks. During the break period, your account cannot be used to make deposits or play.
View Activity History
See detailed reports of all your betting activity, deposits and withdrawals. Monitoring your own play patterns is the first step to recognising if something needs to change.
Self-Exclusion
If you feel the need to stop completely for a longer period, the self-exclusion option lets you close account access for a duration you set yourself.
24/7 Live Support
The myjudi support team is available via live chat and email 24/7 in Bahasa Melayu and English. Contact us if you need help with self-control tools or further information.
Recognise the Signs
When Entertainment Becomes a Problem
Gambling problems often develop gradually. Recognising the early signs is key to getting help before the situation becomes harder to manage.
If you identify two or more of the signs above in yourself or someone you care about, consider using the myjudi self-exclusion tool and speaking with our support service. Seeking help early is a smart and courageous step.
Self-Exclusion
How to Use the Control Tools
The self-exclusion process at myjudi is designed to be easy and quick to access. You do not need to give a reason or go through a complicated procedure — your safety is our priority.
While the self-exclusion period is active, all promotional communications will be stopped and the account cannot be accessed for betting activity. When the period ends, account recovery requires additional verification as a precautionary measure.
Log in to your myjudi account
Access account settings through the profile icon at the top of the website after logging in.
Go to the Responsible Gambling section
Look for the "Self-Control" or "Responsible Gambling" menu within your account settings.
Choose the type of limit or exclusion
You can choose a deposit limit, session time limit, play break or full self-exclusion based on your needs.
Confirm your choice
Limits take effect immediately. For self-exclusion, you will receive confirmation via the email address you registered with.
Additional Support
Support Resources You Can Trust
Beyond the tools within your myjudi account, there are external support resources that can help you or a loved one address gambling-related problems.
Personal Counselling
Speak with a qualified counsellor about gambling habits. Professional counselling services are available at hospitals and mental health clinics throughout Malaysia.
Support Groups
Join a support community for individuals facing gambling challenges. Sharing experiences in a safe, non-judgemental environment helps the recovery process.
Crisis Helpline
Government mental health hotlines can be contacted for immediate referrals to appropriate services, including those related to gambling addiction.
Information Resources
The Ministry of Health Malaysia and local non-governmental organisations provide reading materials and practical guides on responsible gambling and financial management.
The myjudi support team is available 24/7 via live chat and email in Bahasa Melayu and English. While we are not a professional counselling service, we can help you activate self-control tools and refer you to suitable resources.
Protection for Young People
Age Limit 21 Years and Above
All myjudi services are restricted to individuals aged 21 and above only. This is not merely a policy — it is our legal and moral responsibility to protect young people from early exposure to gambling.
During the registration process, myjudi requires identity verification to confirm a player's age. Accounts that cannot verify this age requirement will be suspended until valid proof is submitted.
If you find someone under the age of 21 trying to use myjudi's services, please notify us via 24/7 customer support. We will take immediate action.
myjudi Age Limit Policy
- Age verification is required when registering a new account
- Identity documents such as MyKad are required for verification
- Accounts suspected of belonging to underage individuals will be suspended
- All promotions and marketing communications state the 21+ age requirement
- Reports related to misuse by minors are taken with the utmost seriousness
Frequently Asked Questions
Responsible Gambling — Frequently Asked Questions
Start a Responsible Gaming Experience
myjudi provides a safe, fair and transparent gaming environment. Register your account today and use the available self-control tools to keep your gaming experience positive.